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NETWORKS & PLATFORMS

MANAGED SERVICES FOR MSO AND TELECOM OPERATORS

Operational support for video, platform, and network environments that need sustained stability, accountability, and expertise.

20+

Years of Proven Delivery

~2K

Projects Completed

97%

Client Satisfaction Rate

F100

Enterprise Client Base

OUR MSP MODEL

Operational Expertise for Complex Network Environments

 

pureIntegration extends your engineering team with practitioners who have deep domain experience in video and data workflows, including content acquisition, encoding, delivery, platform operations, and network management.

Our team-based model provides support that rises to the challenge, with continuity, accountability, and flexibility built in.

That support is especially valuable in post-acquisition environments, where inherited platforms, undocumented systems, and integration complexity can put immediate pressure on internal teams.

Team

Team Model, Not Staff Aug

Knowledge stays with the engagement. When one practitioner rotates off, context doesn’t disappear. You get continuity, defined scope, and a partner accountable for outcomes, not just hours.

Transition

Flex to Fixed Engagement

pureIntegration can start with targeted operational support to stabilize urgent needs, then transition into a managed services model with defined scope ranging from monitoring and alert management through full platform ops.

Expertise Depth

Domain Depth That Matters

Our practitioners understand MPEG encoding, ad insertion signaling, CCAP architecture, OSS/BSS platforms, and complex network environments because they have deep operational expertise.

SERVICE OFFERINGS

Managed Services for Video, Platform, and Network Operations

 

We offer purpose-built service areas for MSO and telecom operators that need sustained support across video delivery, observability, infrastructure, migrations, and technical debt remediation.

01

Managed Video Operations

Keep your video platform running and your team focused on what is next.

Support may include:

  • 24/7 NOC support for video transport and delivery

  • MPEG-4, stat mux, DRM, and encode ladder management

  • Channel map and set-top device management

  • OTT and streaming pipeline support

  • Ad insertion verification and monitoring

  • QoS/QoE monitoring

     

02

Observability & Platform Monitoring

Catch problems before your subscribers do.

Support may include:

  • Unified observability platform administration

  • AIOps integration

  • Synthetic monitoring configuration

  • Dashboard and alert tuning

  • Incident triage and response with defined SLAs

  • Ongoing monitoring across network devices, platforms, and cloud infrastructure

     

03

Equipment Migration & Decommission

Retire the old and activate the new without disrupting operations.

Support may include:

  • Server and network device migrations

  • Platform cutovers

  • Headend consolidations

  • Hardware decommissioning

  • Post-acquisition lab integrations

  • Cutover planning and verification

04

Platform Engineering & Network Ops

Operate your infrastructure with the consistency and discipline it requires.

Support may include:

  • Hybrid and multi-cloud operations

  • Infrastructure-as-Code provisioning

  • Automated patching and compliance

  • Network device configuration and change management at scale

  • OSS/BSS platform support

  • Integration, maintenance, and security compliance

05

 

Tech Debt Assessment & Remediation

Identify what is slowing you down and eliminate it systematically.

Support may include:

  • Legacy system audits

  • Configuration drift review

  • Undocumented workaround discovery

  • Integration health assessment

  • Prioritized debt register with risk, complexity, and cost scoring

  • Remediation planning to prevent debt from re-accumulating

WHAT SETS US APART

20 Years In. Still Embedded.

 

pureIntegration has operated inside the largest cable and telecom environments in the country for over two decades. Our managed services model reflects how operators actually work: layered systems, live platforms, inherited complexity, and no room for operational guesswork.

Experience Inside Live Environments

Our teams know how to work alongside live systems, active dependencies, and operational pressure without adding disruption.

Support That Fits How Operators Work

Our managed services model can flex with your needs, from targeted stabilization to defined ongoing support with clear scope, SLAs, and delivery accountability.

Practical Execution, Not Theory

We understand what actually works inside complex operational environments. Our teams help stabilize, improve, and sustain systems without creating unnecessary disruption.

Built for Inherited Complexities

Acquisitions, legacy platforms, undocumented dependencies, and inconsistent infrastructure can slow down teams fast. pureIntegration helps operators bring order while keeping critical systems running.

BEYOND THE ENERGY BILL

Post-Acquisition Infrastructure Needs a Plan, Not Hope

 

pureIntegration provides managed services and integration support for post-acquisition and post-merger environments, helping stabilize what was inherited, assess what needs to change, and execute consolidation without disrupting live operations.

1

Stabilize Inherited Operations

Embed immediately to keep acquired platforms running while assessment is underway. Prevent day-one issues from becoming day-one crises.

2

Assess What Was Acquired

We inventory systems, integrations, configuration drift, and undocumented dependencies, then identify security exposures and platform conflicts before they surface in production.

3

Prioritize & Sequence Remediation

Create a sequenced plan that separates technical debt from intentional architecture, so remediation focuses on the areas that create real operational value.

4

Consolidate & Transition to Sustained Ops

We support OSS/BSS consolidation, video lab integration, platform cutovers, and the transition to a defined managed services scope with SLAs, governance, and long-term continuity.

FAQs

  • pureIntegration supports video operations, platform engineering, observability, network operations, equipment migrations, decommissioning, and tech debt remediation.

  • Managed services extend internal teams with experienced support for critical systems, day-to-day operations, monitoring, and issue response.

  • YPost-acquisition environments often include acquired platforms, undocumented dependencies, and integration issues. Managed services help stabilize, assess, and consolidate without disrupting live operations.

  • Staff augmentation adds individual resources. Managed services provide defined scope, accountability, SLAs, and continuity through a team-based support model.

GET STARTED

Ready for Managed Services Built Around Your Operations?

 

Tell us where your team is stretched, and we’ll define a managed services engagement that fits.