Deliver Best-in-class IT Service Management Customer Experiences
Whether your company requires an Asset Discovery solution for compliance or an automated service desk implementation, pureIntegration’s highly trained staff are here for you. pureIntegration can deliver an out-of-the box IT Service Management (ITSM) solution or a tailored ITSM solution based on your business goals and needs. pureIntegration’s ITSM resources have deployment experience at major organizations across all industry verticals.
Hybrid Service Catalog
Deliver IT Services to you LOBs from on-premise or third-party providers such as AWS or Azure.
Reduce service desk burden with advanced search for both end-users and service desk admins for quick solves.
Reduce Mean-Time-To-Resolution with process automation from ITSM tools you already own.
Discover correlations among recurring incidents to apply tools and process to reduce the total number of incidents.
Provide teams with fresh & accurate CI data to make informed decisions when requesting change.
Automated CI discovery for fresh service dependency data to feed incident and change management processes.