Pure Integration, LLC

If It Can’t be Measured, It Can’t be Managed

As software and operating systems become abstracted from the underlying hardware infrastructure, companies must evolve their IT monitoring capabilities to address application services and transactions. SOA, web services and ESB have allowed IT to meet the business demands for greater flexibility and faster development of IT capabilities. However, this speed and agility has not come without a cost. Business processes and transactions are being developed to interface with a myriad of upstream and downstream application environments that reside on a mix of physical and virtual infrastructure. In order to properly instrument and manage this type of IT environment, monitoring solutions must be capable of reconciling and mapping the business processes to the underlying infrastructure.

Challenge: Ensuring performance & availability of critical IT applications

Technological advances in virtualization, cloud computing, and mobile computing have provided unprecedented levels of access to IT applications which, in turn, has led to higher demand and usage. As end-users adopt and utilize IT applications for more and more business functions and processes, it is paramount that IT be able to effectively and efficiently monitor and manage the IT applications. Performance and availability management requires a thorough understanding of the organization’s business and operational needs, along with the individual IT components that comprise the application
delivering the business service.

Benefits of Business Performance and Availability Software

• Cost Savings: Performance and availability software significantly reduces outages, MTTR and
  triage efforts. Additionally, testing scripts and assets can be leveraged and repurposed to support operational monitoring via the use of synthetic transactions.
• Integrated Solution: Issues are identified real-time and before users call into service.
• Proactive Approach: Seamless integration with existing monitoring tools and applications provides a “control room” view of all applications and systems across the organization.
• Broad Visibility: Provides visibility into applications for fast triage & diagnosis, as well as “big
  picture”/executive level view. The software is workflow-oriented and aligns to the business processes within the organization.

pureIntegration’s Approach

Our Business Performance and Availability Management (BPAM) solution combines our expertise in HP Business Availability Center product suite with a strong understanding of our client’s business needs. Our unique ability to align specific business needs with the capabilities of a Performance and Availability solution helps clients maximize the benefits of BAC implementation. Through its BPAM offering, pureIntegration provides the following:

• Fulfilling strategic vision – Works with each business practice, including engineering, QA and
  operations to ensure each is aligned with the corporate goal, identity and structure.
• Technical expertise – Provides expertise with HP BTO portfolio, performance management, capacity planning, large scale deployments and industry best practices.
• Operational focus – Meets the operational needs for the short and long run.
• Business Value – Continually assesses the business impact and value delivered throughout the delivery process.
• Risk Management – Identifies and overcome risks early in the process, while constantly monitoring the indentifying new risks throughout the process.
• Resource Enablement – Training and adoption, triage processes and documentation are integral components of our services, leaving clients with performance managements process that’s efficient and practical.

Contact Us

To learn more about how pureIntegration can help you achieve your IT application monitoring
objectives, please contact Dave Cadoff, Director of Business Performance and Availability
Management services at (703) 439-1492 or email Dave.Cadoff@pureIntegration.com.