Case Studies

HP Business Availability Center Implementation (BAC)

The Challenge A major cable operator was facing outages and performance issues on critical customer facing applications. Their existing infrastructure provided poor visibility into application

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Test Automation – Wireless Device Provisioning Application

A leading multiple system operator that was launching a wireless data card offering encountered time-to-market challenges due to extensive order brokering and provisioning testing during the integration test phase….

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Universal Caller ID New Product Deployment

A major multiple service operator (MSO) sought to deploy a new feature, Universal Caller ID, to differentiate itself in an increasingly competitive marketplace.

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Test Automation – Voice Provisioning Application

A cable service provider needed to reduce time to market for releases of its voice provisioning application while maintaining high customer satisfaction, managing a 550% increase in testing scope and avoiding an increase in quality assurance resources.

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Security & Privacy Framework Development

A client supporting the U.S. Department of Health & Human Services needed to reorganize its IT infrastructure to comply with the Federal Information Security Management Act (FISMA), a law that requires all government agencies and the companies with which they conduct business to develop, document, and implement specific data security frameworks to protect sensitive information.

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Order Entry Application Quality Assurance Testing

The EPC would centralize, categorize and store all of the cable provider’s products, bundles and offers, as well as manage and maintain compatibility rules and relationships between products, features, bundles, offers and promotions.

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HP Data Center Automation Implementation

A major U.S. cable operator purchased an enterprise automation solution called HP Data Center Automation (DCA) to achieve higher cost-efficiency, quality and compliance within their data centers nationally.

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Canoe Ventures: Deployment Engineering and Program Management

Their mission is to aggregate the collective capabilities of their digital infrastructure and collaborate with industry leaders in technology, research, programming and more to re-energize TV.

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In The Field:

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